IMPORTANT NOTICE

Stay safe from fraudulent websites and QR code scams

We want to make you aware that we are seeing an increasing number of fraudulent websites, advertisements and scam QR codes that are attempting to impersonate Evology, deceiving our customers into signing up for fake subscriptions or submitting personal and financial information.

We treat the security of our users extremely seriously. Please follow the guidance below to ensure your safety:

How to identify authentic Evology services:

• Only download the Evology Parking app directly from trusted sources:
  • Apple App Store
  • Google Play Store
• Always verify website URLs before clicking on any links, especially those found through search engines or online advertisements. Our official website URL is:
  • www.evologyparking.com
• Never provide personal or financial details unless you are certain you’re using our official app or website.

 

QR Code Fraud

Because of the risk posed to our customers, Evology DO NOT use QR codes on our signage in order to help you pay for parking.

The parking industry in general has seen that car parks are being increasingly targeted by covering legitimate QR codes with fraudulent ones. These fake codes lead to websites designed to steal personal information. Here are some tips on what to look out for…

1. Look for stickers or signs of tampering: If a sticker or new QR code appears to be placed over the original, it’s a red flag. Stickers are usually easy to spot, so avoid scanning codes that look tampered with.
2. Check the URL Before Proceeding: When you scan a QR code, always double-check the URL before clicking. Does it look legitimate? If something feels off, it probably is—don’t proceed.
3. Find an Alternative When in Doubt: If you’re unsure about a QR code, search for the car park’s app directly or visit its official website. Most car parks offer multiple ways to pay, so it’s best not to take risks.

 

Fraudulent websites and advertisements

If you suspect you’ve encountered a fraudulent website or advertisement:

1. 1. Do not click on any suspicious links or ads.
   2. Report the fraudulent activity immediately to:
      • Google’s Ad Fraud Reporting Tool
      • National Cyber Security Centre
      • Action Fraud (UK’s National Fraud & Cyber Crime Reporting Centre)

 

Here are some examples of fraudulent adverts we are currently seeing…

   

Please note that the website address is not consistent with the information provided above.

Below is our official Evology Parking advert and app store listing…

. 

In our advert, you can see the correct website address, and the official app is available in the Apple and Android stores.

Contact Evology Customer Support:

1. • Please use our contact form or directly email [email protected] with details of the suspicious activity you’ve encountered, including URLs, screenshots, and the context in which you found them.